Frequently Asked Questions

How do I view my account online?

Click the link in the upper right of the page titled "Client Login" to access your in-house account online or click the button provided below. For all other accounts, you can access your account through the provider's direct website.

Client Login

What company names might I see on documents?

Cascade Wealth Management

Cascade Wealth Management

Though we've been in business for over 30 years, we've operated under the "doing business as" name since 2020. Our office is located in Franklin, TN, and we work closely with our back office, Prospera Financial Services. 

Learn More
Prospera Financial Services

Prospera Financial Services

A boutique broker-dealer that has been in business for over 40 years. They offer us the ability to provide the investment and wealth-management solutions to best serve you. Through our relationship with Prospera we are able to deliver our own brand of success and the highest level of service standards.

Learn More
First Clearing / Wells Fargo

First Clearing / Wells Fargo

First Clearing is a trade name used by Wells Fargo. It is the clearing organization that handles our back-end operational processes such as generating statements, 1099s, and other custodial functions.

Learn more

What does "Advisory" mean?

We approach much of our business as an actively managed style where we are "hands-on" in providing ongoing advice and account managing for a stated fee. Everyone's situation is unique and requires a different strategy. Connect with us today to see how we can best customize our services to fit your needs.

Contact Us

How do I request funds? 

To get funds from your account, please call our office and we can initiate the request.

Who do I make checks payable to?

Who do I make checks payable to?

Please reach out to us if you will be sending a check so we can verify the appropriate payee for you. We are unable to accept checks made payable to Cascade Wealth Management. 

When should I expect to receive statements and tax documents?

For accounts held directly on our platform, statements are sent monthly. For accounts held directly at a mutual fund company, statements are sent quarterly. Typically, retirement account 1099s are issued by the end of January, and non-retirement account 1099s by mid-February.

What holidays are you closed?

What holidays are you closed?

We follow the NYSE holiday calendar and are closed on:

New Year's Day, MLK Jr. Day, President's Day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Christmas Day

Have a Question?

Thank you!
Oops!